Purpose

RR Bar, doing business as Ride’m Rough (“Ride’m Rough”, “we”, “our”, or “us”), implements verification procedures to help protect customers, payment processors, and financial institutions from fraudulent transactions.

This Customer Verification and Order Verification Policy explains how Ride’m Rough may verify transactions to ensure the legitimacy of purchases made on ridemrough.com.

Identity Verification

Ride’m Rough may request additional verification for certain transactions when necessary to confirm that the person placing an order is the legitimate cardholder. Verification measures may include confirming billing information, reviewing order details, or requesting additional documentation in limited circumstances.

These procedures help ensure that purchases are authorized and reduce the risk of fraudulent transactions.

Order Risk Assessment

Orders placed on ridemrough.com may be automatically evaluated by fraud detection systems used by Ride’m Rough and its payment processors. Orders may be flagged for review if unusual purchasing behavior is detected, including but not limited to:

• Mismatched billing and shipping addresses
• Multiple rapid transactions
• Large or unusual order values
• Transactions originating from high-risk locations
• Use of proxy or anonymous network connections

If an order is flagged, it may be temporarily delayed for verification.

Verification Requests

If additional verification is required, Ride’m Rough may contact the customer using the contact information provided during checkout. Customers may be asked to confirm certain details regarding their purchase to ensure the transaction is legitimate.

Failure to provide requested verification may result in cancellation of the order.

Fraud Prevention

Ride’m Rough works closely with payment processors and fraud monitoring systems to identify suspicious activity and prevent unauthorized transactions. Fraud prevention tools may include address verification systems, card security code validation, transaction monitoring systems, and other payment security technologies.

Refusal or Cancellation of Orders

Ride’m Rough reserves the right to refuse or cancel any order that appears suspicious, fraudulent, or inconsistent with normal purchasing behavior. Orders may also be canceled if verification requests are not completed or if fraud is suspected.

Customer Responsibility

Customers are responsible for ensuring that the payment information used during checkout belongs to them or that they have authorization from the cardholder. Unauthorized use of payment methods is strictly prohibited and may be reported to payment processors or financial institutions.

Cooperation with Payment Processors

Ride’m Rough cooperates with its payment processors, banks, and fraud prevention partners to ensure compliance with payment network rules and to maintain secure transaction processing.

Policy Updates

Ride’m Rough may update this Customer Verification and Order Verification Policy as necessary to reflect operational practices, payment processor requirements, or legal obligations.

Contact Information

For questions regarding this policy or verification requests, please contact:

Ride’m Rough
Email: info@ridemrough.com