Order Processing

All orders placed through ridemrough.com are processed in the order they are received.

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next available business day.

Ride’m Rough reserves the right to delay or cancel orders if additional verification is required to prevent fraudulent transactions.

Shipping Methods

Ride’m Rough uses trusted shipping carriers to deliver orders safely and efficiently.

Available shipping options may include:

• Standard shipping
• Expedited shipping
• Priority shipping (where available)

Shipping options and estimated delivery times will be displayed during checkout.

Shipping Locations

Ride’m Rough currently ships to locations where the sale of adult novelty products is legally permitted.

Customers are responsible for ensuring that the purchase and import of adult products is legal in their jurisdiction.

Ride’m Rough reserves the right to cancel orders if shipping restrictions apply to a specific destination.

Estimated Delivery Times

Delivery times vary depending on the shipping method selected and the destination of the order.

Typical delivery timeframes may range from 3 to 10 business days after shipment within the United States. International shipments may require additional time due to customs processing and carrier delays.

Delivery times are estimates and are not guaranteed.

Discreet Packaging

Ride’m Rough respects customer privacy. All orders are shipped using discreet packaging without revealing the nature of the contents.

Package labels will not display any explicit reference to adult products or the Ride’m Rough brand.

Shipping Costs

Shipping costs are calculated during checkout based on:

• Destination location
• Shipping method selected
• Order weight and size

Any applicable shipping fees will be displayed to the customer before completing the purchase.

Order Tracking

Once an order has been shipped, customers may receive a shipping confirmation email containing tracking information where available.

Tracking details allow customers to monitor the status of their shipment through the carrier’s website.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

Ride’m Rough is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses.

If an order is returned due to incorrect information, additional shipping charges may apply to resend the package.

Lost or Stolen Packages

Ride’m Rough is not responsible for packages that are marked as delivered by the carrier but later reported as lost or stolen.

Customers should contact the shipping carrier directly to file a claim in such cases.

Contact Information

For shipping inquiries, please contact:

Ride’m Rough
Email: info@ridemrough.com

Please include your order number when contacting support regarding a shipment.